JMR.IT is the result of frustration in the level of personal service in the IT industry.
Our aim is to enable the maximum performance of our clients and their businesses through the delivery of perfectly tailored IT systems and processes.
This is achieved by a mix of intimate knowledge of their environments and businesses and up to date industry knowledge.
We strive to maintain personal connections with clients through whichever means possible.
We love the latest and greatest, and our clients recieve the same. Forever renewing our hardware and software, we endeavour to maintain the highest level of quality.
If it’s down, we are stressing. Our goal is four nines, that is 99.99 uptime, or your money cheerfully refunded.
We strive to provide value for money while achieving a high level of performance. As soon as this is not the case, we are redundant.
We simply cannot compete with the size of some overseas competitors, therefore our point of difference is performance. We employ the fastest equipment, in datacentres down the road, on the latest software.
With our obsession with the latest and greatest technologies comes an ability to implement the latest and greatest features. If it’s not available, we’ll track it down for you.
We love you guys – security is important to us. We maintain the industry standards, plus some. If you have specific requirements, we can meet those too.
Here at JMR.IT we strive to employ a dynamic young team to ensure we can keep up with the rapidly changing environment that is technology today. We invest heavily in education and constantly experiment internally to ensure the product we eventually deliver is the best. We love working with like minded clients and seeing their businesses flourish through the efficiencies that good technology can afford them.
We’ve engaged Josh and his team with the primary purpose of finding someone local, can get the job done and is proactive with our needs. From first contact with Josh I’ve found the team very personable and hands on when in need of urgent on site report. From having no effective telephony system for months to finding and implementing a phone solution that works and is extremely reliable – JMR.IT is highly recommended. Turnaround and regular updates I found beneficial and onsite support was also key in cementing a long term partnership which I see our business maintaining. Stand out service for me personally is being able to access a team member post implementation of the services we’ve engaged for ongoing support.
JMR.IT also assisted us with implementation of a new and more importantly a reliable internet solution. Past internet issues included regular dropouts, extremely slow uploads and downloads all causing business disruption and stressful downtimes. We’ve since implemented appropriate recommendations from JMR.IT tailored to our business needs that were cost effective. Again the solution was turned around with speed engaging all necessary stakeholders.
Certainly recommend JMR.IT services and their team to deliver the goods done with speed, care and efficiency.
Just a wee note to let you know that I am finishing up with Heather this week, so I wanted to say a BIG HUGE THANK YOU for all your help, support and patience! You’ve been so wonderful to deal with and I really can’t thank you enough for all your quick turn arounds. Thank you for everything and I wish you all the very best for the future.
We recently moved from serviced offices to our own standalone premises and needed a reliable Telephony system configured promptly. Josh and Daniel were quick to act, taking care of the detail so we could focus on the move. Handsets were ordered and delivered that same day, and our 3CX VOIP system was configured and ready to go within hours. Josh took the time to run through the software and answer any questions we had, making the transition to a new communications gateway easy and stress-free.
Will happily be recommending JMR to anyone looking for a reliable and affordable IT service for their business.
Anthony – Director | Amergin
JMR.IT provide detailed Software and Hardware support for Prodex and our clients.
We engage Josh early in new projects to define the best technical solution for our Blue Chip customers. Josh and his team travel independantly as required, installing and configuring servers as well as providing all hours support. Most recently they have established hosted software solutions for a major ASX listed client via private hosting in a Brisbane based data centre.
We strongly recommend JMR IT particularly to growing businesses where confidence in reliable I.T. advice, solutions and support is critical to successful business growth.